State Farm® Insurance Agent Roberto Calderon

"Hola Linda, ¡Muchas gracias por tu amable comentario! Me alegra saber que tu experiencia con Stacey fue positiva y que te ayudó a entender todo sobre tu seguro de casa. Tu satisfacción es nuestra prioridad y estamos encantados de haber podido asistirte. Si necesitas más ayuda en el futuro, no dudes en contactarnos. ¡Que tengas un excelente día! 😊 State Farm - Roberto Calderon"

"Hello Kaity, Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team and that Stacey was able to help you find the right policy. Providing a comfortable and non-judgmental environment is very important to us, and it's great to know we achieved that. Your recommendation means a lot, and we're here for you whenever you need us. Have a wonderful day! State Farm - Roberto Calderon"

"Hello Gary, Thank you so much for sharing your positive experience with Samantha Ortiz Roman. We're delighted to hear that she was able to assist you with your tow receipt and resolve the errors by coordinating with the tow company. Samantha’s dedication to going above and beyond for our clients truly exemplifies our commitment to excellent service. We greatly appreciate your recommendation of Samantha and State Farm. Your feedback is invaluable and will be shared with the team. Should you need any further assistance, please do not hesitate to reach out. Best regards, State Farm - Roberto Calderon"

"Hello Alexandria, Thank you so much for your enthusiastic feedback! We're thrilled to hear that Grecia has made such a positive impression. I'll be sure to pass along your kind words to her. If there's anything else we can assist you with, please let us know. Best regards, State Farm - Roberto Calderon"

"Hola, Maricela, Agradecemos mucho tus amables palabras y el reconocimiento hacia Samantha. Nos complace saber que pudo resolver todas tus preguntas y guiarte hacia la mejor solución posible. Compartiré tus comentarios con Samantha y el equipo. Es un honor para nosotros contar con tu recomendación. Si necesitas más ayuda en el futuro, no dudes en contactarnos. Saludos cordiales, State Farm - Roberto Calderon"

"Hello Gail, Thank you for your kind feedback regarding Samantha. We are delighted to hear that she was able to assist you efficiently with the details for your car replacement after the accident. Samantha's proactive approach and pleasant demeanor are indeed valuable assets to our team. We appreciate you taking the time to share your positive experience. If you need any further assistance or have any other questions, please feel free to reach out. Best regards, Roberto Calderon"

"Hola, Erika, Muchas gracias por compartir tu experiencia y tus amables palabras sobre Samantha. Nos alegra saber que su paciencia y ayuda han sido de gran beneficio para ti. Le haremos llegar tu agradecimiento. Si necesitas más asistencia o tienes alguna otra pregunta, no dudes en contactarnos. Saludos cordiales, State Farm - Roberto Calderon"

"Hello Frank, Thank you so much for your kind words about Grecia. We’re thrilled to hear that she has been able to assist you effectively and that her patience and helpfulness have made a positive impact. I will be sure to pass along your compliments to her. If you have any further questions or need additional assistance, please don’t hesitate to reach out. Best regards, State Farm - Roberto Calderon"

"Hello Lupe, Thank you so much for sharing your positive experience! We're delighted to hear that Stacy provided exceptional service and was able to assist you thoroughly. We'll definitely pass along your kind words to her. If you need any further assistance or have more questions in the future, don't hesitate to reach out. We're here to help! State Farm - Roberto Calderon"

"Hello Karla, Thank you for sharing your experience! We're so glad to hear that Stacey was able to provide the patience and thorough assistance you needed. Your satisfaction is our priority, and it's wonderful to know that your concerns were resolved. We'll make sure to pass along you thanks to Stacey. If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to help! State Farm - Roberto Calderon"

"Hello Ana, Thank you so much for your kind words and recommendation! We're thrilled to hear that Stacey was able to assist you effectively and make your experience with understanding insurance much more manageable. We strive to provide the best service possible, and it's wonderful to know that Stacey made you feel in control and confident about your choices. We'll be sure to pass along your compliments to her. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help! State Farm - Roberto Calderon "

"Hello Ranulfo, ¡me alegra saber que Grecia lo pudo ayudarte con su reclamo! Si tiene alguna otra pregunta o necesitas más asistencia en el futuro, no dude en contactarnos. Estoy aquí para ayudarle. State Farm - Roberto Calderon "

"Hello Colton, Thank you for reaching out to share your experience. I apologize for any inconvenience and frustration you encountered during your interaction with our claims representative. Professionalism and respectful communication are core values we uphold, and it's disheartening to hear that your experience did not reflect these standards. I would like to address a few points you raised: Professionalism and Communication: It is unacceptable for any representative to hang up on a customer or cut them off during a conversation. Every party involved in a discussion deserves to be heard, and I understand how upsetting it must have been to feel dismissed. While our representatives do have a duty to support their clients, they must also remain impartial and consider all perspectives. I will ensure that this matter is investigated so that we can provide fair and unbiased service to all parties involved. Speaking negatively about another party is unprofessional and not in line with our company’s values. We will address this behavior directly with the representative in question. While the specifics of claim settlements can be complex, it is important that they are communicated clearly and respectfully. Your feedback indicates that there may have been a misunderstanding or miscommunication, and we will review our processes to prevent this in the future. Upon reviewing your profile, it appears that you are not directly a customer of our office but are associated with another State Farm office. You live at Iowa City, IA. You are far away from our state to add these types of comments to our office. This leads me to believe that your comments may have been influenced by another party who pursue you to create a bad image to our office. If you have a specific issue with our office, I am more than willing to address it directly. Please feel free to call me or visit in person so we can discuss your concerns further and find a resolution. Thank you again for bringing this to our attention. I look forward to resolving any issues and improving our service. Best regards, State Farm - Roberto Calderon "

"Estimado Andres, Muchas gracias por sus amables palabras y por tomarse el tiempo de compartir sus comentarios. Nos complace saber que está satisfecho con nuestro servicio. Continuaremos esforzándonos para brindarle la atención y el servicio de calidad que usted merece. Agradecemos sinceramente su preferencia y confianza en nosotros. Atentamente, State Farm - Roberto Calderon"

"Hello Aurora, Thank you so much for your kind words! We're delighted to hear that Samantha, Stacey, and Roberto have made such a positive impression. We strive to provide the best service possible, and your feedback is greatly appreciated. We are grateful for your recommendation and look forward to continuing to assist you with your insurance needs. State Farm - Roberto Calderon"

"Hello Rocio, Thank you for your kind words. We strive to provide excellent service and are always here to help you find solutions to your questions. We appreciate your feedback and are glad to know that our team has been understanding and helpful. Best regards, State Farm - Roberto Calderon"

"Hola Eleuterio, Muchas gracias por tomarse el tiempo de compartir su experiencia con Stacey Gonzalez. Nos alegra saber que su transacción de seguro fue agradable y que Stacey pudo brindarle la ayuda y el conocimiento que necesitaba. Su satisfacción es nuestra prioridad y comentarios como el suyo nos motivan a seguir ofreciendo un excelente servicio. Gracias nuevamente por sus amables palabras. Saludos cordiales, State Farm - Roberto Calderon"

"Hello Adamariss, "Thank you so much for your kind words! We're thrilled to hear that Roberto was able to assist you with insuring your restaurant. Your recommendation means a lot to us. If you ever need further assistance, please don't hesitate to reach out!" Roberto Calderon - State Farm"

"Hola Stephanie, "¡Muchas gracias por tu comentario! Nos alegra saber que Stacey te ayudó a conseguir tu seguro de carro y casa de manera fácil y con el mejor servicio. Nos enorgullece que te haya explicado tus coberturas de forma clara. Apreciamos mucho tu recomendación. 😄 ¡Estamos aquí para ayudarte siempre que lo necesites!" Roberto Calderon - State Farm"

"Hello Cinthia, "¡Muchas gracias por tu amable comentario! Nos alegra saber que Samantha pudo asistirte y responder todas tus preguntas sobre tu seguro de auto de manera clara y paciente. Le pasaremos tus agradecimientos a Samantha. 😁 Estamos aquí para ayudarte siempre que lo necesites." Roberto Calderon - State Farm "

"Hello, "Thank you so much for your kind words! We're delighted to hear that Samantha was able to assist you with your car payment and that you found her service friendly and efficient. We'll be sure to pass along your thanks to Sam. 😊 We're here to help anytime you need us!" State Farm - Roberto Calderon"

"Hello Maria, "Thank you so much for your wonderful review! We're thrilled to hear that Stacey provided you with exceptional service and clarity regarding your insurance needs. Your satisfaction is our top priority, and it's great to know that Stacey's patience and thorough explanations made a positive impact on your experience. We appreciate your recommendation and look forward to continuing to serve you!" State Farm - Roberto Calderon"

"Hello Iris, Thank you so much for your kind words and glowing review! We are thrilled to hear that you had a great experience in our office and that Stacey was able to assist you so helpfully and patiently. It's wonderful to know that she made a positive difference, especially given your past experiences. Your recommendation and generous praise mean a lot to us and to Stacey. We are committed to providing exceptional service to all our clients, and your feedback is a testament to our efforts. If there is anything else we can assist you with, please do not hesitate to reach out. We are here to help! State Farm - Roberto Calderon"

"Hello Stacey, Thank you so much for your kind words and positive feedback! We are delighted to hear that Samantha was able to assist you professionally with your billing and policy questions. Your recommendation means a lot to us, and we truly value your support. If there is anything else we can help you with, please do not hesitate to reach out. Best regards, State Farm - Roberto Calderon"

"Hello Gina, Thank you so much! We are always here to help and answer any questions you might have. Thank you for the beautiful wreath. State Farm - Roberto Calderon"