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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lupe Ortiz

Lupe Ortiz

October 2, 2024

5  out of  5
rating by Lupe Ortiz
"My experience in obtaining an insurance policy was phenomenal. Stacey assisted me with this endeavor and answered any and all questions I had. She overall went above and beyond to provide great service, very personable, and is just wonderful to work with. Go to Stacey for any insurance needs!!!"
We responded:
"Hello Lupe, Thank you so much for sharing your positive experience! We're delighted to hear that Stacy provided exceptional service and was able to assist you thoroughly. We'll definitely pass along your kind words to her. If you need any further assistance or have more questions in the future, don't hesitate to reach out. We're here to help! State Farm - Roberto Calderon"
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karla gonzalez

September 28, 2024

5  out of  5
rating by karla gonzalez
"This was by far the best experience I’ve had. Stacey was patient and thorough. I was very hesitant and had many questions about my account. She was able to answer all my questions and was able to resolve my issue! Thank you so much !"
We responded:
"Hello Karla, Thank you for sharing your experience! We're so glad to hear that Stacey was able to provide the patience and thorough assistance you needed. Your satisfaction is our priority, and it's wonderful to know that your concerns were resolved. We'll make sure to pass along you thanks to Stacey. If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to help! State Farm - Roberto Calderon"
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Ana Cerroblanco

September 27, 2024

5  out of  5
rating by Ana Cerroblanco
"Words can not explain how helpful Stacey was when asking her any and all questions I had in regards to my account. Figuring out how insurances work and having a better understanding of it can be very stressful, but she helped me out and made me feel like I was for once in control of what I needed and wanted from an insurance! I definitely recommend working with this Insurance and especially working with Stacey!"
We responded:
"Hello Ana, Thank you so much for your kind words and recommendation! We're thrilled to hear that Stacey was able to assist you effectively and make your experience with understanding insurance much more manageable. We strive to provide the best service possible, and it's wonderful to know that Stacey made you feel in control and confident about your choices. We'll be sure to pass along your compliments to her. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help! State Farm - Roberto Calderon "
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Ranulfo Rivera

September 25, 2024

5  out of  5
rating by Ranulfo Rivera
"Gracias por ayudarme por mi reclamo"
We responded:
"Hello Ranulfo, ¡me alegra saber que Grecia lo pudo ayudarte con su reclamo! Si tiene alguna otra pregunta o necesitas más asistencia en el futuro, no dude en contactarnos. Estoy aquí para ayudarle. State Farm - Roberto Calderon "
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Colton Anderson

September 20, 2024

1  out of  5
rating by Colton Anderson
"Has not undergone very much professionalism training. I was on the phone with him one day trying to get a document signed that I needed returned to me from State Farm. The company itself. He said that he did not want to speak to me at all and hung up the phone while I was still in conversation. He was very biased towards his client in which I Understand to a certain extent, but you also must hear the other parties point of view. He should also consider stopping and letting the other person speak before trying to cut them off the entire time they are speaking, which he did from the get-go. I got a message from his client saying he was talking trash about me. So I’m not sure what his personal vendetta was out against me probably the fact that I was not bilingual. I’m not sure but overall did not enjoy my experience whatsoever. Lastly, he told me I needed to meet up with his client in person to give him money for the things he fixed on his car because he did not feel his client was whole. Whatever that means the clients claim got denied so State Farm did not pay him out because the damages on his car were super minor And only cosmetic so that was his fault for going out and fixing that. Also to make it clear, his client was the one who was at fault in the accident. He hit the back of my car in a McDonald’s parking lot wild experience."
We responded:
"Hello Colton, Thank you for reaching out to share your experience. I apologize for any inconvenience and frustration you encountered during your interaction with our claims representative. Professionalism and respectful communication are core values we uphold, and it's disheartening to hear that your experience did not reflect these standards. I would like to address a few points you raised: Professionalism and Communication: It is unacceptable for any representative to hang up on a customer or cut them off during a conversation. Every party involved in a discussion deserves to be heard, and I understand how upsetting it must have been to feel dismissed. While our representatives do have a duty to support their clients, they must also remain impartial and consider all perspectives. I will ensure that this matter is investigated so that we can provide fair and unbiased service to all parties involved. Speaking negatively about another party is unprofessional and not in line with our company’s values. We will address this behavior directly with the representative in question. While the specifics of claim settlements can be complex, it is important that they are communicated clearly and respectfully. Your feedback indicates that there may have been a misunderstanding or miscommunication, and we will review our processes to prevent this in the future. Upon reviewing your profile, it appears that you are not directly a customer of our office but are associated with another State Farm office. You live at Iowa City, IA. You are far away from our state to add these types of comments to our office. This leads me to believe that your comments may have been influenced by another party who pursue you to create a bad image to our office. If you have a specific issue with our office, I am more than willing to address it directly. Please feel free to call me or visit in person so we can discuss your concerns further and find a resolution. Thank you again for bringing this to our attention. I look forward to resolving any issues and improving our service. Best regards, State Farm - Roberto Calderon "
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Andres Lara

September 20, 2024

5  out of  5
rating by Andres Lara
"Los mejores"
We responded:
"Estimado Andres, Muchas gracias por sus amables palabras y por tomarse el tiempo de compartir sus comentarios. Nos complace saber que está satisfecho con nuestro servicio. Continuaremos esforzándonos para brindarle la atención y el servicio de calidad que usted merece. Agradecemos sinceramente su preferencia y confianza en nosotros. Atentamente, State Farm - Roberto Calderon"
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Aurora Zarco

September 18, 2024

5  out of  5
rating by Aurora Zarco
"Samantha and Stacey are so nice and helpful and Roberto omg he is awesome I would definitely recommend this State Farm agent office"
We responded:
"Hello Aurora, Thank you so much for your kind words! We're delighted to hear that Samantha, Stacey, and Roberto have made such a positive impression. We strive to provide the best service possible, and your feedback is greatly appreciated. We are grateful for your recommendation and look forward to continuing to assist you with your insurance needs. State Farm - Roberto Calderon"
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Rocio Barcenas

September 16, 2024

5  out of  5
rating by Rocio Barcenas
"Every time I call they always are so understanding as well as helping me find a solution for my questions."
We responded:
"Hello Rocio, Thank you for your kind words. We strive to provide excellent service and are always here to help you find solutions to your questions. We appreciate your feedback and are glad to know that our team has been understanding and helpful. Best regards, State Farm - Roberto Calderon"
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Eleuterio Guerrero

September 14, 2024

5  out of  5
rating by Eleuterio Guerrero
"Buenas tardes. Quiero compartir mi experiencia con Stacey Gonzalez fue de lo más agradable, fácil y sencilla. La transacción de mi seguro fue agradable porque ella se esforzó por ayudarme y eso me gustó. Muchas gracias por el excelente servicio."
We responded:
"Hola Eleuterio, Muchas gracias por tomarse el tiempo de compartir su experiencia con Stacey Gonzalez. Nos alegra saber que su transacción de seguro fue agradable y que Stacey pudo brindarle la ayuda y el conocimiento que necesitaba. Su satisfacción es nuestra prioridad y comentarios como el suyo nos motivan a seguir ofreciendo un excelente servicio. Gracias nuevamente por sus amables palabras. Saludos cordiales, State Farm - Roberto Calderon"
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Adamarisss O

September 13, 2024

5  out of  5
rating by Adamarisss O
"Thank you Roberto for insuring my restaurant. Highly recommended."
We responded:
"Hello Adamariss, "Thank you so much for your kind words! We're thrilled to hear that Roberto was able to assist you with insuring your restaurant. Your recommendation means a lot to us. If you ever need further assistance, please don't hesitate to reach out!" Roberto Calderon - State Farm"
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Stephanie Zarate

September 13, 2024

5  out of  5
rating by Stephanie Zarate
"Stacey me ayudó a conseguir mi seguro de carro y casa súper fácil y del mejor servicio, me explicó mis coberturas. Súper recomendable 😄"
We responded:
"Hola Stephanie, "¡Muchas gracias por tu comentario! Nos alegra saber que Stacey te ayudó a conseguir tu seguro de carro y casa de manera fácil y con el mejor servicio. Nos enorgullece que te haya explicado tus coberturas de forma clara. Apreciamos mucho tu recomendación. 😄 ¡Estamos aquí para ayudarte siempre que lo necesites!" Roberto Calderon - State Farm"
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Cinthia Roman A

September 13, 2024

5  out of  5
rating by Cinthia Roman A
"Quiero agradecer a Samantha por atenderme y explicarme bien con unas pesqué tenía sobre mi asegurando de carro. Fue muy amable y paciente. Gracias Samantha😁"
We responded:
"Hello Cinthia, "¡Muchas gracias por tu amable comentario! Nos alegra saber que Samantha pudo asistirte y responder todas tus preguntas sobre tu seguro de auto de manera clara y paciente. Le pasaremos tus agradecimientos a Samantha. 😁 Estamos aquí para ayudarte siempre que lo necesites." Roberto Calderon - State Farm "
Profile photo of Sinner

Sinner

September 13, 2024

5  out of  5
rating by Sinner
"I want to thank Samantha for her service, she helped me with my car payment being faster and was very friendly. Thanks Sam🙂"
We responded:
"Hello, "Thank you so much for your kind words! We're delighted to hear that Samantha was able to assist you with your car payment and that you found her service friendly and efficient. We'll be sure to pass along your thanks to Sam. 😊 We're here to help anytime you need us!" State Farm - Roberto Calderon"
Profile photo of Maria Hernandez

Maria Hernandez

September 12, 2024

5  out of  5
rating by Maria Hernandez
"If you’re looking for insurance, I definitely recommend coming here with Stacey! She was so helpful in making me understand what I was paying for and what I’m covered for. Does an amazing job explaining it and is so patient. 10000/10 ."
We responded:
"Hello Maria, "Thank you so much for your wonderful review! We're thrilled to hear that Stacey provided you with exceptional service and clarity regarding your insurance needs. Your satisfaction is our top priority, and it's great to know that Stacey's patience and thorough explanations made a positive impact on your experience. We appreciate your recommendation and look forward to continuing to serve you!" State Farm - Roberto Calderon"
Profile photo of Iris Gonzalez- Alamillo

Iris Gonzalez- Alamillo

September 12, 2024

5  out of  5
rating by Iris Gonzalez- Alamillo
"I had such a great experience in this office! Stacey was super helpful and patient when going through the whole process of getting insurance through them, given the fact that I have had bad experiences with the company, I would highly recommend having Stacey help you out with your insurance needs! 5 stars is not enough!"
We responded:
"Hello Iris, Thank you so much for your kind words and glowing review! We are thrilled to hear that you had a great experience in our office and that Stacey was able to assist you so helpfully and patiently. It's wonderful to know that she made a positive difference, especially given your past experiences. Your recommendation and generous praise mean a lot to us and to Stacey. We are committed to providing exceptional service to all our clients, and your feedback is a testament to our efforts. If there is anything else we can assist you with, please do not hesitate to reach out. We are here to help! State Farm - Roberto Calderon"
Profile photo of Stacey Gonzalez

Stacey Gonzalez

September 12, 2024

5  out of  5
rating by Stacey Gonzalez
"Samatha was a great help! Very professional helping me with my billing and policy questions. Would 100% recommend this office😊😊"
We responded:
"Hello Stacey, Thank you so much for your kind words and positive feedback! We are delighted to hear that Samantha was able to assist you professionally with your billing and policy questions. Your recommendation means a lot to us, and we truly value your support. If there is anything else we can help you with, please do not hesitate to reach out. Best regards, State Farm - Roberto Calderon"
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Gina Hogston

September 10, 2024

5  out of  5
rating by Gina Hogston
"Friendly and always available to answer questions. Enjoy the wreath!"
We responded:
"Hello Gina, Thank you so much! We are always here to help and answer any questions you might have. Thank you for the beautiful wreath. State Farm - Roberto Calderon"
Profile photo of Jonathan Gonzalez

Jonathan Gonzalez

September 7, 2024

5  out of  5
rating by Jonathan Gonzalez
"I would 100% recommend this place. My experience went smooth. I want to thank Stacey for taking the time to explain every step and clear my questions up."
We responded:
"Hello Jonathan, Thank you so much for your kind recommendation! I'm thrilled to hear that your experience went smoothly. Stacey will be delighted to know that her efforts to explain everything and address your questions made a positive impact. We appreciate your feedback! State Farm - Roberto Calderon"
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Sub Zero

August 29, 2024

5  out of  5
rating by Sub Zero
"Buenas tardes me gustaría desir que desde que estoy con esta agencia siempre me an atendido muy amables . Me canbie acá con eyos porque la otra agencia que tenía antes no me ayudaban con preguntas que tenía y ahora llame con la seńorita Grecia para pedir ayude de una carta de la secretaria del estado sobre mi aseguradora. Eya fue amable y me explicó y tan bien lleno la forma en menos de 5 minutos. Está en inglés aunque entiendo no soy tan buena para la computadora. Grasias agresiva por su ayuda esperamos seguir con ustedes siempre y cuando siguen con un buen servicio y buenos precios. Don Roberto es bien amable tanbien."
We responded:
"Buenas tardes, Muchas gracias por tomarse el tiempo de compartir su experiencia con nosotros. Nos alegra mucho saber que ha sido atendido amablemente desde que está con nuestra agencia. También nos complace saber que la señorita Grecia y Roberto han podido asistirle de manera efectiva. Nos alegra especialmente que la señorita Grecia haya podido ayudarle con la carta de la Secretaría del Estado sobre su aseguradora y que haya llenado la forma rápidamente. Es muy gratificante saber que nuestros esfuerzos por proporcionar explicaciones claras y un servicio eficiente son apreciados. Su satisfacción es muy importante para nosotros, y estamos comprometidos a seguir brindándole un excelente servicio y precios competitivos. Esperamos poder seguir atendiéndole por muchos años más. Una vez más, gracias por sus amables palabras y por confiar en nosotros para sus necesidades. Saludos cordiales, State Farm - Roberto Calderon"
Profile photo of Selvin Ramos

Selvin Ramos

August 23, 2024

5  out of  5
rating by Selvin Ramos
"Muchas gracias Grecia por ser amable y excelente servicio 👍"
We responded:
"Hola Selvin, Muchas gracias por sus amables palabras. Me alegra saber que Grecia le brindo un exelente servicio. Estamos aquí para ayudarles en lo que necesiten. Si tienen alguna otra pregunta o requieren asistencia adicional, no duden en contactarnos. State Farm - Roberto Calderon"
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marcos hernandez

August 22, 2024

5  out of  5
rating by marcos hernandez
"Hola, buenas tardes, hoy 22 de Agosto tuvimos mi esposo y yo, la oportunidad de hablar con la Sta Grecia, que nos atendió con nuestra póliza, de Aseguranza para nuestro automóvil, y solo quiero decir que ella es una persona muy profesional y nos fue de mucha utilidad con sus servicio, es muy amable y felicitaciones a State Farm por tener un equipo de trabajo de esa magnitud, nosotros los recomendamos altamente, bendiciones"
We responded:
"Hola Marcos, Muchas gracias por tomarse el tiempo para compartir su experiencia con nosotros. Nos alegra saber que Grecia pudo ayudarles de manera profesional y amable con su póliza de seguro para su automóvil. Sus palabras son un gran reconocimiento al esfuerzo de nuestro equipo y nos motivan a seguir ofreciendo el mejor servicio posible. Apreciamos mucho su recomendación y sus bendiciones. Si hay algo más en lo que podamos asistirles, no duden en ponerse en contacto con nosotros. ¡Que tengan un excelente día! State Farm - Roberto Calderon"
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Luis Infante

August 19, 2024

5  out of  5
rating by Luis Infante
"Me atendió la mejor súper recomendada! Pregunten por stacey González"
We responded:
"Hola Luis, ¡Eso es fantástico escuchar y saber que Stacey lo pudo asistir en sus aseguransas. Gracias por compartir sus comentarios en esta plataforma. State Farm - Roberto Calderon "
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Brandon Pacheco

August 3, 2024

5  out of  5
rating by Brandon Pacheco
"My experience with Jose made my transition from my previous home and auto insurance to State Farm quick and easy! He worked on helping me with affordable rates with top coverage! Thank you guys for the great service!"
We responded:
"Hello Brandon, "Thank you for sharing your experience! We're delighted to hear that Jose was able to make your transition to State Farm smooth and hassle-free. It's wonderful to know he helped you find affordable rates with top coverage. We appreciate your kind words and look forward to continuing to provide you with great service. If you need anything else, please don't hesitate to reach out!" State Farm - Roberto Calderon"
Profile photo of Sha Taylor

Sha Taylor

August 2, 2024

5  out of  5
rating by Sha Taylor
"Hey everyone! I just wanted to share how grateful I am for my connection with Roberto Calderon. Honestly, it’s been the best experience I've had working with an insurance agency. Roberto is super nice, incredibly knowledgeable, and really funny. We always have a good laugh when we connect. If you’re looking for an insurance agent, Roberto Calderon is the guy to see!"
We responded:
"Hello Sharise, "Thank you so much for sharing your wonderful experience! We're thrilled to hear that the Agent Roberto Calderon has made such a positive impact. It's fantastic to know that his friendliness, knowledge, and sense of humor have made your interactions enjoyable. If there's anything else we can assist you with, please don't hesitate to reach out!" Have a wonderful day! State Farm - Roberto Calderon "
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mildreth flores

July 29, 2024

5  out of  5
rating by mildreth flores
"Good customer service"
We responded:
"Hello Mildreth, "Thank you for your feedback! We're glad to hear that you experienced good customer service. If you have any more comments or need further assistance, please feel free to let us know." State Farm - Roberto Calderon"